Zendesk background colours

Yes it would be great to personalize the colour !

We have a colour-blind agent who cannot decipher between the internal note colour and the public reply. 

This is not ideal and would be a good feature to change. 

Looks like people have been asking for this since 2017... Is there a reason this has been overlooked? 

Hi, I'm adding my feedback:

https://support.zendesk.com/hc/en-us/community/posts/360051255294-How-to-change-the-Internal-Note-background-color- 

In certain lighting during the day or when adjusting the screen to warm colors, there is almost no difference between the light-pitch background of the internal note and the white background of the public reply (especially since the dialog is at the bottom of the screen creating a low-angle with the eye). 

It already happened a few times where we sent a private reply to a client by mistake.  

It would be great if we could change the private reply background color to something more intense (or white text on a black background).

I've developed an extension that will allow the colouring of individual ticket rows, which should help.
https://chrome.google.com/webstore/detail/zest-the-zendesk-colour-c/kohidmaedanhmmhkhkbeaonheneldfbi

Please feel free to leave feedback :)

There is a dark mode extension for Chrome you can download if you were blinded like myself. 
https://chrome.google.com/webstore/detail/zendesk-dark-mode-theme/ndneacmpkcghablknbeiiopilgeomhon

I would also like to see the ability to change color based on the Organization, but I would like the Organization Name itself at the top of the ticket to change. 

Additionally I would like the ability to change the background of the comments for public and private to whatever custom color I want/need, with a twist. I would like to also have the background color configurable based on the third party integrator, or connector that updating the ticket. 

Example:

Comments the customer can see are light green

Internal comments are light grey

Internal comments coming from my JIRA connector are light blue

etc.

The text color should also be configurable for each of these states.

Finding what matters become much easier with the background colors.

Upvote for the ability to change the background color for VIP customers (based on a value in Organization details) 

18547870908 what happened with this one, are there any updates? It already passed one year, is it really so difficult to put some predefined themes, such as: light and dark, just to suit your customer needs. After that, your teams can always extend it or improve this.

It would be great if we could highlight tickets with different colors depending on how important the customer is (in terms of how much they pay). We can already assign a value to a custom field for a user, so Zendesk just needs the ability to highlight a ticket with a different color, depending on that value.

E.g. we might have a customer worth $20,000 a year to us submit a ticket, and a customer worth $100 per year also submit a ticket, and there is no real easy way of immediately making it absolutely clear that support staff should focus on the high value customer and make sure they write an excellent, proof-read, customized, timely response for the high value customer.