Add 'Remove cc' trigger/automation action

I voted +1 on this as well:

My use case is that if a ticket is flagged a "Production Down" = YES to add a CC. I'd like to clear the CC if the condition is changed to NO.

+1 on this... need to be able to prevent update emails being sent to cc's in certain situations (to prevent mail loops from automated systems).  Unfortunately a lot of our tickets are CC'd to our suppliers who have autoresponders... they use the same email address as normal replies so filtering does not help.

+1 if there is a vote on this topic.  Whether it be a remove CC from the ticket or the trigger, either would help.

+1 to removing all CCs. This would also be sufficient for our purposes. 

This became abundantly apparent when I noticed that you can't control the information that is added to a ticket when recovering a suspended ticket as a comment in an existing ticket. Currently our agents have to recover the suspended ticket as a new ticket, remove the CCs then merge the ticket.

+1 here, why is it taking so long to add this simple feature? I want to be able to remove all CC's when I receive an e-mail from a particular Agent.

We would also love to be able to remove CCs from tickets based on triggers or even an API call.  

Our business case is that often we reply to users via email, either if the answer is quick and easy or if it's urgent, just to say we're looking into it.  According to our help ticket #352547 when we reply via email we are not yet assigned, so the responding agent is automatically cc-ed.  I have a trigger that assigns tickets to the first responding email agent, but apparently this happens after the cc is already added.   I would love to be able to add a trigger that removes the cc address of agent currently assigned - so at least I/we don't get double email notifications of user replies as well as notification of our own replies.

FYI - I have a work around in place based on a text string in the email where we don't respond to these webform tickets saying support has received the email. However we still need to manually delete our CEO's email from the cc list. 

Another bump. 

We just moved to Zendesk and still have existing webforms in place. The CEO still wants to be CC'd from the webform but doesn't want the response from Zendesk that we've received the ticket. 

I know which emails to remove, but I only have the add cc option and not the remove cc. 

Solution Option: It would work in our world to remove the cc's of any agent and light agent on the ticket if desired. It would also work to remove specific cc's via copying and pasting an email to remove if it exists.

BUMP!

Would also like to see this. Even a "remove all CCs" action would be enough for what we need.