Assign default outbound call number to an agent

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Annelisa Brown

Zendesk Luminary

已于 2022年1月13日 发布

We have multiple phone lines available for outbound calls, but only want agents to make outbound calls from certain lines. It would be great to assign a default outbound call line to an agent/group, whilst still allowing them to change o another line if it was needed. 


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