最近搜索
没有最近搜索
Zendesk reporting dashboard missing time created
已回答
已于 2022年10月26日 发布
I am using Explorer lite version, and was wondering if this is why i cannot filter or see the field option date\time the ticket request was created.
0
1
最近搜索
没有最近搜索
已于 2022年10月26日 发布
I am using Explorer lite version, and was wondering if this is why i cannot filter or see the field option date\time the ticket request was created.
0
1 条评论
Dainne Kiara Lucena-Laxamana
Hi Dylan Yip,
If you are referring to the date filter in the pre-built dashboard, that should be available still in Explore Lite but is limited to only the default time widget. However, you can not drill in, edit, or otherwise dive into the details of how they are made or what data they include.
If you are looking to creating your own report and creating a time filter for the date/time the ticket was created, then that feature won't be available in Explore Lite.
0
登录以发表评论。