最近搜索


没有最近搜索

How many tickets are being solved within set number of days



已于 2025年2月10日 发布

Hello -  I am looking to build a report that can give me the following metrics. Report on how many tickets are solved within X number of days. Ideally I would like to see percentages of tickets solved in 1, 2, 3, 4, 5, 6, 7 days. I would also like to see this by agent. I would also like to compare weeks to see if there is improvement over time. Is this possible?


0

0

0 条评论

请先登录再写评论。

找不到所需的内容?

新建帖子