[changes - field name] - creating metric with 2 changes

2 Kommentare

  • Stephen Belleau
    Community Moderator

    Hi Eli (Vitalii Klymiuk)! I am wondering if you just need an extra set of brackets around your IF condition?

    IF (
    ([Changes - Field name] = "Customer request type"
    AND [Changes - Previous value] != [Changes - New value])
    AND ([Changes - Field name] = "status" and [Changes - New value] != "solved")
    THEN [Update ID]
  • Eli (Vitalii Klymiuk)

    Hi Stephen! Thank you for the suggestion. Unfortunately, it is still showing 0, however, separately it is working fine.


Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.

Powered by Zendesk