Views not automatically refreshing and browser having to be refreshed to show current ticket status when opened

4 Kommentare

  • Jarad Garlesky

    Same issue

  • Sophie Hurst

    We also require this functionality.

  • Brandy Valenzuela

    Any update we also need this? I really think they just skipped over common basic needs.... 


    What is the third party extension called so that we can install that?

  • Valery Topilin

    We are zendesk users for over 10 years. I am sure that previously zendesk tickets interface has been updating automatically when there was a change in the view.

    In any case, Zendesk must seriously consider adding auto refresh to their views. It is a critical feature that is available at many other support platforms.


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