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Adding a URL link to a field title or description
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Gepostet 23. Apr. 2024
I was wondering if anyone else has the need to add a URL link into a field title or description.
For example, an end-user facing field on a form might be asking the customer - “have they reviewed the XXX document before completing the form?”
To be able to reference/link the document for them to access would be really helpful.
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Sam
Hi Shona !
You might find this tip helpful: https://support.zendesk.com/hc/en-us/community/posts/4520885881370-Tip-Add-friendly-links-to-your-ticket-field-help-text
It will allow you to add “friendly links” to field descriptions which end users can see. Unfortunately there is no solve for agents at this time.
Hope this helps!
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