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are the predictions capable to learn?
Gepostet 20. Juni 2024
I am in search of information if the predictions are learnable.
I would like to know if intent, language or sentiment changes for future tickets after a manual fix. Or if it always stays the same.
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Brett Bowser
Hey Peter Rittau , great question! Yes, the machine learning models used for intent, language, and sentiment predictions are designed to improve over time based on new data and manual corrections you've made on your end.
Let us know if you have any other questions!
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