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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.


I am running an api that makes calls to zendesk on behalf of my customers. They give us their account ids and that's wha...

Gepostet 05. März 2025 · Travis Spangle

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Hi These are bugs I see on the ticket import api, ref:

Gepostet 03. Apr. 2024 · Lars Ørnlo

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We have external webpage where in we call the Zendesk api (/api/v2/apps/notify.json) which in turns triggers a custom ap...

Gepostet 06. März 2025 · Karthiga Adhimoolam

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I'm trying to update a custom field value via the API. I'm using a PUT request to /api/v2/tickets/<ticketID>.json ...

Gepostet 06. Dez. 2024 · Mark Ross

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Hei. I want to post a comment/reply to an ongoing conversation via API. I have the following put request: url:

Gepostet 11. Sept. 2023 · Batinas Andrei

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We can see that it's possible to use custom ticket fields in triggers via
{{ticket.ticket_field_replacewithcustomfi...

Gepostet 01. Juli 2022 · Tracy

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We would like to send notifications to specific Slack channels whenever we update or add new articles in Zendesk Guide. ...

Gepostet 28. Feb. 2025 · Cansel Demirci

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Hello, I am using ticket API to create tickets in python. These are the main things needed from the sample code in zende...

Gepostet 20. Feb. 2025 · Michael Tan

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Current Situation: Our website calls the backend, which then uses Zenpy to retrieve article content from Zendesk. The re...

Gepostet 18. Feb. 2025 · jasonlu

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