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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Are there Rate Limits on ticket endpoints other than account ids?
      I am running an api that makes calls to zendesk on behalf of my customers. They give us their account ids and that's wha...

      Gepostet 05. März 2025 · Travis Spangle

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      Unintended modifications on imported tickets
      Hi These are bugs I see on the ticket import api, ref:

      Gepostet 03. Apr. 2024 · Lars Ørnlo

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      Add content to the API response body
      We have external webpage where in we call the Zendesk api (/api/v2/apps/notify.json) which in turns triggers a custom ap...

      Gepostet 06. März 2025 · Karthiga Adhimoolam

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      We have a CRM tool(built by our own)and we want to know,how the data can be connected with Zendesk

      Gepostet 04. März 2025 · evanthia dimitriou

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      Validation error when setting custom field
      I'm trying to update a custom field value via the API. I'm using a PUT request to /api/v2/tickets/<ticketID>.json ...

      Gepostet 06. Dez. 2024 · Mark Ross

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      How to send a reply to a conversation in zendesk support ticket via API?
      Hei. I want to post a comment/reply to an ongoing conversation via API. I have the following put request: url:

      Gepostet 11. Sept. 2023 · Batinas Andrei

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      Use custom user fields in trigger
      We can see that it's possible to use custom ticket fields in triggers via 
      {{ticket.ticket_field_replacewithcustomfi...

      Gepostet 01. Juli 2022 · Tracy

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      Slack Notifications for Updated and New Articles in Zendesk Guide
      We would like to send notifications to specific Slack channels whenever we update or add new articles in Zendesk Guide. ...

      Gepostet 28. Feb. 2025 · Cansel Demirci

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      API to create tickets in python
      Hello, I am using ticket API to create tickets in python. These are the main things needed from the sample code in zende...

      Gepostet 20. Feb. 2025 · Michael Tan

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      How to Record Article Views in Zendesk Guide When Displaying Articles on an External Website?
      Current Situation: Our website calls the backend, which then uses Zenpy to retrieve article content from Zendesk. The re...

      Gepostet 18. Feb. 2025 · jasonlu

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