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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      How can I create or update category, section and article in Japanese using API?
      Hello, I'm trying to migrate category, section and article from live to sandbox. I moved them in the version of source o...

      Gepostet 24. Feb. 2025 · Harvey Kim

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      Search users by event type, profile source
      Is there a way to search users by events? I know that I can get a list of users and than filter the events but can be th...

      Gepostet 05. Feb. 2025 · Cesar Arguinzones

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      Get Account ID (Zendesk Instance) Information
      Hi, I'm building a third-party integration to be listed on Marketplace and I need a way to get the unique account ID (th...

      Gepostet 17. Nov. 2021 · Rodrigo Fraga

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      Error searching for fields type Checkbox
      I can't search for a field of type checkbox by passing `false`; this throws an "Invalid value" error. On endpoint: POST ...

      Gepostet 19. Feb. 2025 · Leonardo NOVO

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      Replies via Messaging
      I'm trying to set up trigger that'll allow our system to automatically send replies via messaging. Is this possible? I'v...

      Gepostet 29. Jan. 2025 · Yvan Lin

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      IP restriction breaking integrations and connections like Slack
      I want to enable IP restriction to improve the instance security - but I've hit a roadblock… Slack does not support stat...

      Gepostet 18. Feb. 2025 · ROM HIRSH

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      Zendesk Messaging - Authentication
      Hi , I developed an external bot backend that gets the web messaging "Conversation Creation" and "Conversation Message" ...

      Gepostet 16. Feb. 2025 · Ofer Razon

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      Trigger is not accepting "notification_webhook" as action field parameter
      Steps to reproduce 1. Create a webhook as listed here:

      Gepostet 24. Jan. 2025 · Mauricio Diaz

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      Getting a 403 from List Queues Endpoint
      I am having issues connecting to a specific endpoint, /api/v2/queues. I started getting a 403 response when connecting w...

      Gepostet 12. Feb. 2025 · Craig Bennett

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      Redacting content in archived live chat channels
      Based on my understanding of the Zendesk

      Gepostet 11. Feb. 2025 · Daniel Gnägi

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