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How can I create or update category, section and article in Japanese using API?
Posted Feb 24, 2025
Hello, I'm trying to migrate category, section and article from live to sandbox.
I moved them in the version of source of locale(en-us), and then I couldn't add category, section and article in Japanese.
I also activated language option of Japanese.
I tried using the following two methods, but failed with log that Zendesk Error (404): Item not found
- API
POST /api/v2/help_center/{locale}/categories
PUT /api/v2/help_center/{locale}/categories/{category_id}
POST /api/v2/help_center/categories/{category_id}/translations
PUT /api/v2/help_center/categories/{category_id}/translations/{locale}
- Zendesk npm
- CLIENT.helpcenter.categories.create
- CLIENT.helpcenter.categories.updateWithLocale
- CLIENT.helpcenter.translations.createForCategory
- CLIENT.helpcenter.translations.updateForCategory
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