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How can I create or update category, section and article in Japanese using API?



Posted Feb 24, 2025

Hello, I'm trying to migrate category, section and article from live to sandbox.

I moved them in the version of source of locale(en-us), and then I couldn't add category, section and article in Japanese.

I also activated language option of Japanese.

I tried using the following two methods, but failed with log that Zendesk Error (404): Item not found

  1. API
    1. POST /api/v2/help_center/{locale}/categories
    2. PUT /api/v2/help_center/{locale}/categories/{category_id}
    3. POST /api/v2/help_center/categories/{category_id}/translations
    4. PUT /api/v2/help_center/categories/{category_id}/translations/{locale}
  2. Zendesk npm
    1. CLIENT.helpcenter.categories.create
    2. CLIENT.helpcenter.categories.updateWithLocale
    3. CLIENT.helpcenter.translations.createForCategory
    4. CLIENT.helpcenter.translations.updateForCategory



 

 

 


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