Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Admin Center Access for non admin Users
      Abgeschlossen
      Hi, today we experienced that for Agents, that have not the "Administrator" role, but "Can manage Guide" activated in th...

      Gepostet 01. Apr. 2020 · Christoph Kutz

      12

      Follower

      8

      Stimmen

      4

      Kommentare

      Save Filters : Or allow us to Open in new tab
      I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my fi...

      Gepostet 09. Sept. 2021 · Dan Heintzelman

      3

      Follower

      1

      Stimme

      5

      Kommentare

      Bulk
      Need a way to bulk add/edit/delete capabilities. For example, we found 30+ people have access to Explore, which we didn'...

      Gepostet 26. Okt. 2021 · Josh

      2

      Follower

      2

      Stimmen

      0

      Kommentare

      Feature Request: Log changes in Audit Log when toggling options under End Users authentication
      Geplant
      If a Zendesk admin disables/enables an option (ex. Zendesk Authentication) in the End Users area (instance.zendesk.com/a...

      Gepostet 01. Apr. 2021 · Kyle Pinkley

      6

      Follower

      0

      Stimmen

      2

      Kommentare

      Defaulting to a New Agent Role
      How can I set the role for new agents to be "Team Member" not "Contributor"? It used to be I could do that on one screen...

      Gepostet 29. Jan. 2021 · Michael Corcoran

      6

      Follower

      1

      Stimme

      6

      Kommentare

      No way to enable//disable talk license via api?
      I found

      Gepostet 09. Aug. 2021 · TylerE Comfort

      2

      Follower

      0

      Stimmen

      3

      Kommentare

      Missing the "Channel"-Icon in Admin Center...?
      Abgeschlossen
      I would like to enbale messaging (SDK) through the admin center as described

      Gepostet 05. Juli 2021 · Jay

      3

      Follower

      0

      Stimmen

      2

      Kommentare

      Where can I now find Users?
      With the new Team Members view, I can see my support agents, but I no longer see all users in the system or the organiza...

      Gepostet 16. Sept. 2021 · Elizabeth

      3

      Follower

      0

      Stimmen

      4

      Kommentare

      Admin Center is Excellent
      Brilliant! This will make our lives much easier to manage the users across each of our different Zendesk Platforms. Grea...

      Gepostet 09. Sept. 2021 · Andrew Berigan

      3

      Follower

      0

      Stimmen

      2

      Kommentare

      Zendesk help bubble is appearing over submit button.
      This help bubble just appeared for all our agents. How can we turn it off?

      Gepostet 23. Okt. 2021 · Andy Kimmell

      2

      Follower

      0

      Stimmen

      1

      Kommentar