Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Agent group
      Is it possible to create dynamic agent groups in zendesk

      Gepostet 08. Nov. 2021 · mithilesh kumar

      1

      Follower

      0

      Stimmen

      3

      Kommentare

      Please consider adding items to be displayed in the monitoring log.
      Beantwortet

      Feature Request Summary:

      I would like to see additional items displayed in the monitoring log (

      Gepostet 07. Dez. 2021 · 小林正左子

      4

      Follower

      1

      Stimme

      5

      Kommentare

      Improve Team Members Filters
      The TeamMembers filters currently only contain two filters. "All Agents" and "Talk Agents" (at least in my version). How...

      Gepostet 20. Okt. 2021 · Joshua Schnitzer

      11

      Follower

      6

      Stimmen

      7

      Kommentare

      Export to CSV please
      As above. Would be very helpful to export a filtered list of users.

      Gepostet 26. Okt. 2021 · Dan Ross

      6

      Follower

      9

      Stimmen

      2

      Kommentare

      Guide admin abilities
      Perhaps I'm missing this, perhaps it's not available. Is there a way to restrict "Guide Admins" (users with "Can manage ...

      Gepostet 19. Feb. 2020 · Michael Mader

      2

      Follower

      4

      Stimmen

      0

      Kommentare

      New Team Members page nice but columns should include Role, other features
      Nice but columns should include Role. Should also be able to sort on any column. Would be great to be able to select whi...

      Gepostet 23. Sept. 2021 · Mark Szymanski

      8

      Follower

      4

      Stimmen

      4

      Kommentare

      Preventing Admin Role Staff To Grant Other Staff As Admin
      We need to prevent admins to give other staff admin roles due to our security issues. Creating custom roles are not suit...

      Gepostet 06. Juli 2021 · Eski Admin Hesabı

      6

      Follower

      2

      Stimmen

      3

      Kommentare

      Textbox to filter by Agent name
      Abgeschlossen

      Feature Request Summary:

      There should be a filter line to filter the list of agents by their...

      Gepostet 24. Sept. 2021 · Josef Prandstetter

      3

      Follower

      0

      Stimmen

      1

      Kommentar

      Managing agents' access to the phone line
      Hello Zendesk Team, I saw your recent changes in managing agents' access to the line. Even previously it was not straigh...

      Gepostet 15. Dez. 2020 · Anna (Mintos)

      2

      Follower

      0

      Stimmen

      0

      Kommentare

      Team members page - alerts for agents who haven't logged on for a while
      It would be handy if I could set an alert to me as the admin (or a specific group) and the Agent if they haven't used th...

      Gepostet 11. Nov. 2021 · Mark Moran

      1

      Follower

      1

      Stimme

      0

      Kommentare