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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      New Team Member Page feedback - no search feature?
      We have over 100 team members, so while filtering capabilities are nice, we really need to be able to search for a speci...

      Gepostet 05. Okt. 2021 · Montie Steele

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      Improve filtering capabilities

      Feature Request Summary:

      Add more capabilities to the filtering in Zendesk - ability to excl...

      Gepostet 24. Sept. 2021 · Maggie St.Clair

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      Save Filters : Or allow us to Open in new tab
      I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my fi...

      Gepostet 09. Sept. 2021 · Dan Heintzelman

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      Feature Request: Log changes in Audit Log when toggling options under End Users authentication
      Geplant
      If a Zendesk admin disables/enables an option (ex. Zendesk Authentication) in the End Users area (instance.zendesk.com/a...

      Gepostet 01. Apr. 2021 · Kyle Pinkley

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      Admin Portal - Team Members Beta View - Feedback for Enhancement
      I like the new view concept. You do have a lot of extra page space to add more columns if you needed. I would suggest go...

      Gepostet 19. Sept. 2021 · John Mannewitz

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      Show role info in default table view
      It would be nice to see the user's role info in the initial view.

      Gepostet 03. Sept. 2021 · John Brunker

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      Roles that Manage Articles can no longer edit Article Settings
      I believe this is a defect as it's something that worked before the changes to Admin Panel were made. An agent role that...

      Gepostet 18. Okt. 2021 · Thomas Paris

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      Missing the "Channel"-Icon in Admin Center...?
      Abgeschlossen
      I would like to enbale messaging (SDK) through the admin center as described

      Gepostet 05. Juli 2021 · Jay

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      Alphabetical order
      Hello, I would be thankful if Zendesk could step to an alphabetical order in their menus. It's a daily struggle to find ...

      Gepostet 05. Okt. 2021 · Julian Kossak

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      Multi Edit Agents
      It would be really helpful if you could "multi Select" agents to edit the access to Support, Guide, Explore, etc.... Our...

      Gepostet 21. Sept. 2021 · Tim Shannon

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