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Q&A - Sales CRM (Sell)

Ask your questions, engage in discussion, and find solutions related to Zendesk Sell.

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      Need help using Firehose API from tail position
      Beantwortet
      Hello Zendesk community, I'm trying to get all deals via the Firehose API, starting from the tail of events, but I only ...

      Gepostet 16. Mai 2023 · Luis Eduardo Atala Gonzalez

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      Feature Request: Bulk End-User Merge Functionality
      I am curious about why a bulk functionality for deleting users exists but a bulk end-...

      Gepostet 10. März 2023 · Bts Shop

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      Sell Mobile: Data Sync
      Hi, The Zendesk Mobile app is not syncing all of our Zendesk data. For example, a Organization on the desktop app shows ...

      Gepostet 14. Okt. 2021 · Roland Hill

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      Why are my Leads not Updating?
      Hi, I have a lead that was created today (22-05-20T15.45). Our agent responded and scheduled an appointment (22-05-20T16...

      Gepostet 20. Mai 2022 · David Pinger

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      Follow up emails from sequences not showing as a reply on Outlook
      I have created an email sequence and have set the 2nd and 3rd email to send as a reply to the first email, however in Mi...

      Gepostet 27. Juni 2023 · Noel.Thomson

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      Ensuring same contact isn't receiving multiple emails
      Is there a way to clean a pipeline to ensure a contact (who may have multiple deals) only receives a bulk email once?

      Gepostet 21. Juni 2023 · Lane Cathcart

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      Integration issues with Zendesk Sell/Office365
      I have a client that purchased licenses for Zendesk Sell a couple of months ago - They were not able to get the integrat...

      Gepostet 21. Juni 2023 · Remote Tech

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      Call Duration not being recorded on Apple Device
      Hello, we are using the Zendesk Calls to log calls made by our client account management team. This seems to work very w...

      Gepostet 12. Juni 2023 · Nicholas Borg

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      Is creating an appointment in ZenDesk Sell via a REST API possible?
      I have a use case where I need to sync appointments from another third party tool to ZenDesk Sell. I can get the appoint...

      Gepostet 12. Mai 2023 · Austin Poulter

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      Create and Edit Incoming Call Ringtones and Voice Keyboard Shortcuts
      Our team has been utilizing Zen Voice for a month. To be able to choose the ringtone for receiving calls would be fantas...

      Gepostet 19. Mai 2023 · Ahsan Ali68

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