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Zendesk EAP - Approvals


You can only create 1 approval request on a ticket. I see it being more useful that you might be able to manage multiple...

Gepostet 07. März 2025 · Richard J

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Hi, if we send to a Consumer or by mistake, the URL to vote go to error page in Helpcenter, may this need prevented.

Gepostet 06. März 2025 · Tobias Hermanns

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Can we add a Group that we created in Zendesk? Suppose we have a Managers group and an agent generates an approval workf...

Gepostet 10. März 2025 · Tahoor Khan

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To keep an agent within the agent workspace, they should receive a Zendesk notification of new Approval request received...

Gepostet 07. März 2025 · Richard J

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Will there be permissions available for Approvals? We would like to test pilot this with certain Groups and see how to g...

Gepostet 06. März 2025 · Michael

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Good morning, We just set up with the EAP and one of the first things we noticed is that there is neither a Column nor a...

Gepostet 06. März 2025 · RJ Hines

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Hi, is there a way to trigger an Approve via E-Mail to the approver? Does this E-Mail can contain Approve / Deny button?

Gepostet 06. März 2025 · Tobias Hermanns

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Hi, any API available to generate Approve request?

Gepostet 06. März 2025 · Tobias Hermanns

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