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antonio.lozano
Beigetreten 27. Jan. 2022
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Letzte Aktivität 13. Juli 2022
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antonio.lozano hat einen Kommentar hinterlassen
+1 . This would be very helpful.
Kommentar anzeigen · Gepostet 24. Juni 2022 · antonio.lozano
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antonio.lozano hat einen Kommentar hinterlassen
Hi everybody,
Anyway workaround in order to assign tags to a free text custom field ?
Our field would be something like : Customer Name. It would be great to be able to automatically assign a tag as : customer_name_XXXXXX
Best
Kommentar anzeigen · Gepostet 31. März 2022 · antonio.lozano
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antonio.lozano hat einen Kommentar hinterlassen
Hi team ,
I am forwarding emails from a Gmail Account to Zendesk Support . Those emails include an attachment when forwarded, however some attachments are lost in my Zendesk Support tickets . Any idea why ?
Thanks
Kommentar anzeigen · Gepostet 11. Feb. 2022 · antonio.lozano
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antonio.lozano hat einen Kommentar hinterlassen
Hi Team ,
My company will be doing an Import via API for the users in our own software platform. Those users will be automatically asigned to an organization by default ( Users from Our platform)
However , we have final users contacting which are not in our platform , we would like to automatically asign thoses to an Organization by default ( Users from Outside )
Could you please advise ?
I thought about using triggers put i see Organization is not in the Actions menu.
Thnaks a lot
Kommentar anzeigen · Gepostet 11. Feb. 2022 · antonio.lozano
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antonio.lozano hat einen Kommentar hinterlassen
Hi Team ,
Our Organization needs to set different user permissions in Guide for :
- Forms ( It will only be available for employees)
- Knowledge base ( it will be available for external customers + employees.
Any advice on how to set this configuration please?
Thanks very much
Kommentar anzeigen · Gepostet 09. Feb. 2022 · antonio.lozano
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antonio.lozano hat einen Kommentar hinterlassen
Hi Team ,
Our Organization needs to set different user permissions in Guide for :
- Forms ( It will only be available for employees)
- Knowledge base ( it will be available for external customers + employees )
Any advice on how to set this configuration please?
Thanks very much
Kommentar anzeigen · Gepostet 09. Feb. 2022 · antonio.lozano
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antonio.lozano hat einen Kommentar hinterlassen
Hello ,
Is it posible to create Dynamic Forms? Meaning the form fields will recalculate based in the option the client selects in a given field. Best
Kommentar anzeigen · Gepostet 27. Jan. 2022 · antonio.lozano
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