Can I use an email alias, distribution list, or Google Group as a support address?

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4 Comments

  • Randy

    Why doesn't Zendesk support this?

    5
  • Dave Kaminsky

    Support for Google Groups and Other Distribution lists would enable intergration with existing email workflows with significantly less effort. 

    2
  • Chris

    What are the other options for adding/emailing multiple people at once without manually adding each individual?

    0
  • Kay
    Community Moderator

    @Chris it depends on what you require. So not exactly the same as a distribution list, but we use Proactive Bulk Tickets to inform individuals from our customers.

    0

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