How do I use Google Groups as a support address?

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  • Sean Morrissey

    For the past 10 years this worked like a champ. Now when I send an email through zendesk, google is sending an email back to the zendesk email address creating a duplicate message in zendesk which also triggers to re-open the ticket. 

  • Venn Villanueva

    Hi Sean Morrissey

    Let's work this out on a ticket so we can investigate why it creates a duplicate message that triggers the ticket to be re-opened.


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