Changing the color of the Web Widget/ Chat Widget Follow

Question

How do I change the color of the Chat/Web Widgets?

Answer

When Chat is enabled in the Web Widget, all customization settings are set in the Web Widget menu: Zendesk Settings > Channels > Widgets.

As a result, the customization menus for the Zopim Widget are hidden in Zopim (Zopim > Widget > Appearance).

To change the widget color, go to Zendesk Support > Channels>Widgets and select Theme color, where you can change the color for both Widgets.

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