Zendesk Support tags and Zendesk Chat tags: how they interact Follow


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    Dan Ross
    Note: This applies to Chat tags only. Javascript API and trigger tags are not synced. For details, see Understanding different types of tags in Chat.

    This doesn't appear to be the case. API tags using the $zopim.livechat.addTags method seem to sync in certain situations.

    Can this article be updated and clarified please?



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