How do I update the credit card on file?
To change your payment method
- In any product, click the Zendesk Products icon () in the top bar, then select Admin Center.
- Click the Billing icon () in the left sidebar, then click Payments.
This page shows your current Payment Method and Business details. Business details include the address where your business is physically located).
- Next to Payment method, click Edit.
- Next to Payment method on file, click Change to enter your new payment information. If you don't see this button, your account may not support self-service payment.
You can choose Credit or debit card or PayPal. For all other types of payments, contact your account executive or send email to firstname.lastname@example.org.
- Enter your payment information, then click Save.
Only the account owner can update billing information. If you are unsure of who the owner of your account is, see Who is the owner of my account?.