Who is the owner of my account? [Video]

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  • Doron Nir

    two days you let me dozens of articles but no single valid answer it's frustrating espcially when you are paying so much for a service

    i wonder what was the reaction of my customers to this level of service


  • Brett Bowser
    Zendesk Community Manager

    Hey Doron,

    Can you confirm what issues you're running into on your end? I'm happy to help any way I can!

  • DisplayNote Support

    How do we tell who the owner is if we cannot sign in? Password reset does nothing. We are currently stuck in a loop as we are unable to reset the password. When we contact zendesk support, we are told that we are not listed an account member (we should be). We cannot access our ticket portal. 

  • Brett Bowser
    Zendesk Community Manager

    Hey there,

    It looks like you have a ticket open with our Customer Care team around this issue. One of our agents will follow-up with you to assist further.


  • Silver Screen Bottling Co.

    It's ironic that Zendesk is a customer service platform and themselves have THE WORST customer service in the world.  I cannot access out account to update a credit card.  The bots are worthless. 


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