How frequently does my Zendesk data sync to Explore?

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  • Hillary Latham

    How often does my data sync on Explore Legacy?  Is there a place to see the timestamp of when the data was last refreshed?  If yes, is there a way to display that refresh time in a dashboard or query?

  • Eugene Orman

    @Hillary, the Explore Legacy accounts are on the Explore Professional plan. So, the data sync will occur once every hour. You can check the time of the last data sync in the datasets section under the Last refreshed column.


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