Which time zone does Zendesk Explore use?
Zendesk Explore uses the Timezone in the user profile. This timezone is used by dashboards, dashboard content, dashboard exports, the dashboard email delivery trigger time, query builder, query export, and drillthrough.
Dashboard content that is sent through dashboard deliveries uses the recipient's time zone. If the user views a non-password-protected dashboard, the timezone displayed there is the default Zendesk timezone.