Startup Program: What’s Included?

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4 Comments

  • Linda Gonzales

    How long does it typically take for ZenDesk to contact you and tell you if you are approved for this program?

    0
  • Pedro Muller
    Zendesk team member

    Hi Linda, usually takes us 01 business day to come back to you.

    0
  • Sy Sussman

    What happens if, at the end of the trial period, we decide we want to downgrade a feature? Let's say that we got Support Enterprise for the trial, and then we decide we only need Support Professional.

    0
  • Pedro Muller
    Zendesk team member

    Sy, at the end of the trial you can make the downgrade and only keep paying for a mix of product and packages that you want, does not need to be the same mix as while in trial. The short answer is yes, you can downgrade at the end of the trial.

    2

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