Creating and using automated task actions in Sell (Enterprise and Elite)

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  • Ie Agcaoili

    Is there a way to update non-custom fields and/or automated actions that use updating a field as a trigger? Thank you!

  • Sharie Salilaguia
    Zendesk Customer Advocate

    Hi Ie,

    If you're looking to update custom fields within Sell automatically this can be done via Sell's API, you may refer to this documentation for Sell's API Custom Fields: Also, please note that at this time, our API only supports updating any value to an existing custom field.

    I hope this helps!


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