Using Sell Reach for prospecting

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  • Sara Archer

    Is it possible to automatically enrich records with Reach? For example, I want to automatically enrich all inbound leads with non-generic (freemailer) email addresses.

  • Katie Dougherty
    Zendesk Community Team

    Hi Sara Archer,

    You can use our bulk Reach enrichment feature to select multiple records in a smart list!

    While this is not automatic, you can filter your smart list by adding the column "email address" or any other relevant columns that help you determine these non-generic leads. Then you can select the relevant leads in your smart list and click Enrich. 

    I hope this helps speed up your process! I will be sure to pass your feedback to our Product Team on this feature :)


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