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Can I reactivate or retrieve data from a canceled account?



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Ryan Winkler

Zendesk Product Manager

Edited Feb 12, 2024


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6 comments

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Brett Bowser

Zendesk Community Manager

Hey O-MAC IT,
 
I'm going to create a ticket on your behalf so our customer care team can follow up with you regarding this issue.
 
You'll receive an email shortly stating your ticket has been created.
 
Cheers!

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We have been customers for years and now our account is completely gone.  There is no way to talk to anyone, as your bot is useless and keeps asking to login to the account.  Please advise.

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Brett Bowser

Zendesk Community Manager

Hey Administrator. Thanks for bringing this to our attention! I'm going to create a ticket on your behalf so our Customer Support team can follow up with you.
 
You'll receive an email shortly stating your ticket has been created.
 
Cheers!

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Im to reactive my acount so can drive lIke asking for a ticket

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Arianne Batiles

Zendesk Customer Care

Hi Ben Wright, It seems that you are now looking into reactivating your account. I have created a ticket on your behalf where we can discuss this. Please check your inbox for updates. Thanks! 

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Hi customer care,

We are looking to reactivate our dormant account, I've tried multiple routes to do so but get stuck in a loop unable to log a ticket. Please help

 

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