Who is the owner of my account? [Video]

Question

How do I find out who is the owner or admin of my Support or Chat account? 

Answer

You can locate your account owner in many places in your account, depending on your access permissions. Follow these steps or skip to our video guide below.

You can locate any admin who is not the account owner by going to the Team members page in Admin Center. Find the admins listed under the Support role column. 

Admin Center settings:

Discover your account owner in your Admin Center > Account > Contacts > Account owner tab. Use the dropdown menu below to select your subdomain and enter your account into the Account owner tab: 

Choose subdomain

.zendesk.com Go to account

Note: If your role on the account is set to a Contributor, you will not have access to this settings page.

Legacy Chat only:

To find the Legacy Chat account owner, from the dashboard, click Settings > Agents. The account owner has Owner listed as their role.

Video Guide

Additional resources

• Understanding account owner permissions
• Changing the account owner
• Changing your Zendesk Chat account owner