To install apps for your Zendesk Sell account you must be using a Zendesk subdomain account. If you are not using a Zendesk subdomain account, see Connecting your legacy Sell account to the Zendesk platform.
Note: You must have admin rights for your Zendesk Sell account.
When your account is migrated, you'll receive a confirmation email that includes a link. This link initiates the app installation on your Sell account.
To install apps
- Click the link in your confirmation email..
- In App Settings, connect Sell with your account in an external application (for example, Mailchimp).
- You must authenticate this external account with Sell by clicking Sign in with {application} for Sell.
- In the external service/application (e.g. Mailchimp). Sign in with your credentials to grant Zendesk Sell permission to access your data.
- Click Install.
The app appears under the Currently Installed tab.
-
(Optional) You can change how an app appears in the Sell interface by going to Customize > Layouts, then dragging and dropping the app into place.
For your next steps, see: Working with Zendesk Marketplace apps in Sell.