How do I attach a PDF file to an article?

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5 Comments

  • Swift, Jason

    How do i get the document attached (.doc or .pdf) to display in the browser? Right now, users are required to download the document and save it on their computer in order to view the documents. 

    5
  • Genevieve Schofield

    How do i get the document attached (.doc or .pdf) to display in the browser? Right now, users are required to download the document and save it on their computer in order to view the documents. 

     
    2
  • Marina Sopilnyak

    Is it possible to increase the limit of the attachment in the article?

    We have a large pdf. document to upload, but 20MB is not enough.

    Can you advise anything, please?

     
    0
  • Allan Vieira

    I too, would like to display attached documents, such as .pdf and .docx, in the browser. Not having to reformat the content after pasting the content would save so much time.

    1
  • Tipene Hughes
    Zendesk Developer Advocacy

    Hi Allan Vieira,

    Thanks for reaching out!

    Unfortunately there currently isn't a way to display documents such as .pdf or .docx directly in an article. One work around to this in limited cases could be using an online tool to convert the file to .jpg and then insert the .jpg as an inline image attachment. 

    If you'd like this feature to be considered for future iterations, I'd encourage you to create a post in our feedback section where our product teams will have visibility and other users will be able to upvote accordingly. 

    https://support.zendesk.com/hc/en-us/community/topics/1260801308530-Feedback-Help-Center-Guide-

    Thanks!

    Tipene

    0

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