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Example badges you can use in your community



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Kasper Sørensen

Zendesk Product Manager

Edited Jun 21, 2024


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7 comments

Is there automation or tool that automated add badge to users when they contribute (posts and comments) more in level like badge?   

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Brett Bowser

Zendesk Community Manager

Hey Kamolchanok,

At this time there's no way to automatically apply badges to user profiles. These will need to be manually applied by an admin on the account. This is something our Gather product managers are looking into but I don't have any additional information to provide at this time.

Let me know if you have any other questions!

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can these badges be awarded automatically once the user has reached a certain level of reply, answers, upvote ?

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Brett Bowser

Zendesk Community Manager

Hey there,

In its current state, badges will need to be rewarded manually. That being said, this is something our Product Managers are aware of and are looking for ways to automate the process. I would recommend creating a feedback post around this functionality in our Feedback on Gather topic for our Product Managers to review. You can also copy and paste the following template when writing up your feedback post: Product Feedback Post Template

Thanks so much for taking the time to share this with us!

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Thomas Deely

Zendesk Luminary

any update on this....Can the badges be awarded automatically? Thanks

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Hi Thomas -
 
No updates at this time – as Brett said above, posting to our product feedback forum is the best way to build support for this idea. Thanks!

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Hello,

Thank you for the great resource to download these icons. I noticed that there seems to be a bug in my guide manager where the original badge SVG file is deleted when the badge title or description is edited and saved.

I raised this issue in a support ticket previously and they directed me here, but want to ensure the community and your product teams know about this and are looking into it.

I come here and download the original files to upload each time I make changes, but it's time-consuming and some users may not notice this at first and have blank badges in their community.

Thanks again!

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