Blocklisting leads and contacts to prevent tracking of email conversations

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4 Comments

  • Roland Sikkema

    Hello,

    If I put @gmail.com in the blacklist, will all mails with the gmail.com domain be blocked?

    (so I can block internal mails al together) 

    Thanks

    0
  • Sabra
    Zendesk Customer Care

    Hey @...! Adding the gmail.com domain to the block list will not cause all emails from the gmail.com domain to be blocked. If you do want to block an entire email domain, you can contact the Zendesk support team: Contacting Zendesk Customer Support

    0
  • System

    is it possible to use wildcards to block email addresses?

    0
  • Christine
    Zendesk Engineering
    Hi Julio,

    There's no option to use (*) wildcard to block email addresses in Zendesk Sell.
     
    If you're looking to block an entire email domain, kindly submit a ticket to us so we assist you. Here's how: Contacting Zendesk Customer Support
    0

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