How do I make my sandbox sync with my production account?

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4 Comments

  • Giselle Hernandez

    Hello, 

    Can we push what was created in the sandbox to the production side?

    Or do I have to create everything from scratch to the live instance? 

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  • Dave Dyson
    Zendesk Community Manager
    Hi Giselle, and welcome to the community!
     
    Once you're satisfied with the changes you've made in your sandbox, you must reproduce them manually in the production instance. If you need to configure additional syncing from production to your sandbox, you can do so using our REST API. For more information, see Testing changes in your standard sandbox
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  • Dave Symonds

    Ok so does this mean you provide no ability to migrate from sandbox to production?  You cant export then import or even?

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  • Nacho Santana
    Zendesk Customer Care
    Hello Dave,

    Please note that, unfortunately, it is not possible to migrate the sandbox into the production instance.
     
    Once you're satisfied with the changes, you must reproduce them manually in the production environment. For more information, please refer to: Working in your sandbox



     
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