I am not receiving my password reset email

I don't receive the password reset email for my Zendesk Support account.

To resolve this issue:

1. Check the status page to verify that there's no ongoing incident that affects your account
2. Request the password reset from this URL: https://yoursubdomain.zendesk.com. Replace yoursubdomain with your actual subdomain. Or click this button to select your subdomain and go directly to the password reset page:
   Go to password reset page
   Ensure there's no space after the email when you press submit.
3. Search for the message in the spam folder of your email account
4. If the email isn't in your spam folder, an admin can check if a system rule blocks messages to your inbox
5. Check if the option Allow users to change their password in Admin Center > People > Configuration > End users is turned off

See How do I reset my password when I can't sign in?

For Sell Legacy accounts, see Reset a Sell account password.