Where can I find my Zendesk subdomain?

Return to top


  • Daniel Slabodar

    Hi, I have a subdomain which I try to access using the following URL:


    After I login, it points to previous domain which no longer exist! I need this fixed please!

    Please reset it to default or something so I can get my data accessible again.


  • Brett Bowser
    Zendesk Community Manager
    Hey Daniel,
    Thanks for bringing this to our attention! I bumped the priority of your ticket with our Customer Care team (#11092630) so they can take a look at this and figure out why you're unable to access your new subdomain. Someone from their team will reach out to you shortly.
    Let me know if you don't hear back and I will follow up again internally.
  • Prashant Gupta

    Hi, I have a subdomain - d3v-9718.

    Showing the page doesn't exist.

    I need this fixed please!

  • Kacey Zeccola
    Zendesk Community Manager

    Hi Prashant,

    I have created a ticket with our customer care team, they should be in contact with you shortly. 

  • X

    Can I get some help here? I cannot log in to our support zd. The link is not working. I cant chat with helpdesk since I am not getting the code to verify my email. 

  • Anne Ronalter
    Zendesk Customer Care

    I can see, that you were able to log in to your account today.

    Here you can also find more details on this topic:
    How do I reset my password when I can't sign in? 


Please sign in to leave a comment.

Powered by Zendesk