Question
Is it possible to embed an Explore dashboard or chart on a website that is external from Zendesk?
Answer
It is not currently possible to embed an Explore dashboard on an external website. For security, Zendesk's iframe policy does not allow embedding Explore dashboards on external websites or third-party platforms.
If you are using an Explore Enterprise plan, you can use an external link instead to share dashboards with users outside of Zendesk. For more information, see: Sharing Explore dashboards outside Zendesk.
6 Comments
Hi @...,
thanks for pointing that out.
When will this be available? Apparently it was initially planned to have embeddable dashboards in the first half of 2021 (see https://support.zendesk.com/hc/en-us/community/posts/360038004534/comments/360014904453).
We need to compile reports using various datasources (i.e. Opsgenie, JIRA, Cloudwatch, etc.) to get a unified view over our products (and generate SLA reports for our customers).
So, we're desperately waiting for a way to use the data from Explore and join it with other data sources.
Regards,
Mario
Hi Mario,
Thank you for posting a comment on our Community, we appreciate it.
I highly suggest that you create a new comment on the Explore feedback post and tag Walter so it will notify him directly, and it will be easier to get an update regarding the same.
Hi @...
thanks for your feedback.
I did leave a comment and tagged Walter as you proposed. However the last 3 comments in that thread already did the exact same thing and got no reaction (4 months, 22 days and 18 days ago).
Maybe you can ping Walter internally and ask him to update the Explore feedback thread?
Regards,
Mario Sperlich
Hi Mario,
I advised Walter regarding your concern! once he has an update,he'll directly post on the feedback post
Hi,
Do we have updates on that?
I am trying to achieve the same (combine data from Jira (kind of) and Explore).
Is it possible?
At the moment, this is still not possible.
We highly recommend posting it is needed on our Feedback on Explore so that the feasibility can be assessed for a future implementation.
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