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Tracking leads and contacts by industry



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Nova Dawn

Zendesk Documentation Team

Edited Jun 21, 2024


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Are the default values for this field leveraged anywhere else?  We would like to replace the values with custom values for our company but want to be sure they are not leveraged elsewhere

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Dane

Zendesk Engineering

Hi James,
 
The industry field is being utilized in Explore and in Smart Lists. However, it also adjusts depending on the value that you have designated. Hence, you are free to modify it however you like.

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