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[BREAKING] Deprecating ZAF Ticket.Conversations



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JJ Miclat

Zendesk Product Manager

Posted Oct 16, 2021


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2 comments

Hi Team,

I have tried using the ticket.comments to read the messages, but I am unable to get messages.
when I am using "ticket.conversation.changed" the messages content is null.

please let us know how to do it, it is breaking our existing functionality of our published App

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Oscar Mejias

Zendesk Customer Care

Hi Bhagyaraju,

I can see that you have raised a ticket with us regarding this issue. If you could please reply to this ticket, we'll be happy to further look into this. 

Thanks. 

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