Developer updates
Announcements and breaking changes
- Announcing Ticket Metrics API change
- Announcing the removal of end user API endpoints in Support
- Introducing Pagination Changes - Zendesk API
- Apps Support API: Custom Ticket Statuses
- [BREAKING] Changes to Talk Agent Availabilities API Endpoint for Omnichannel Routing customers
- Announcing all Support apps to be responsive by default
- Introducing new custom role types for administrators
- [BREAKING]: ZAF Changes impacting ZCLI
- Apps Support API: Chat & Messaging Extensibility in Agent Workspace
- New 'Flexible' Property in the Manifest File for Support Apps to Denote Responsiveness
- Ticket Comments API: Announcing new Ticket Redaction endpoints
- Support API: Announcing the Export Search Results endpoint
- Apps Support API: Announcing General Availability of Channel Awareness
- Announcing volume rate limits on selected Support endpoints starting November 5, 2020 PST
- Announcing the general availability of the Custom Objects Search API
- Sunshine Conversations: Announcing Multi-Party Conversations (early access)
- Introducing role-based permissions for Sunshine custom objects
- Custom Objects API: Announcing permission settings for agents with custom roles
- Apple UIWebView deprecation: Impact on Zendesk Unity3D plugin users
- Custom objects: Announcing schema functionality changes starting November 12, 2020 at 10AM PT
- Announcing General Availability of external_id identifier type in Sunshine Profiles and Events
- Introducing ZCLI: The Zendesk Command Line Interface - Beta
- Announcing support for creating webhooks at app installation
- Paid apps using 100% off coupons no longer require a credit card
- Sunshine Profiles and Events EAP - v2 API launch
- Welcome to the new Zendesk Marketplace
- Announcing Closed Preview Apps
- [BREAKING]: Changes to ZAF ticketFields Assignee
- [BREAKING] Deprecating ZAF Ticket.Conversations
- Removal of Zendesk Apps framework v1
- Announcing Ticket Metrics API change
- Announcing the removal of end user API endpoints in Support
- Introducing Pagination Changes - Zendesk API
- Apps Support API: Custom Ticket Statuses
- [BREAKING] Changes to Talk Agent Availabilities API Endpoint for Omnichannel Routing customers
- Announcing all Support apps to be responsive by default
- Introducing new custom role types for administrators
- [BREAKING]: ZAF Changes impacting ZCLI
- Apps Support API: Chat & Messaging Extensibility in Agent Workspace
- New 'Flexible' Property in the Manifest File for Support Apps to Denote Responsiveness
- Ticket Comments API: Announcing new Ticket Redaction endpoints
- Support API: Announcing the Export Search Results endpoint
- Apps Support API: Announcing General Availability of Channel Awareness
- Announcing volume rate limits on selected Support endpoints starting November 5, 2020 PST
- Announcing the general availability of the Custom Objects Search API
- Sunshine Conversations: Announcing Multi-Party Conversations (early access)
- Introducing role-based permissions for Sunshine custom objects
- Custom Objects API: Announcing permission settings for agents with custom roles
- Apple UIWebView deprecation: Impact on Zendesk Unity3D plugin users
- Custom objects: Announcing schema functionality changes starting November 12, 2020 at 10AM PT
- Announcing General Availability of external_id identifier type in Sunshine Profiles and Events
- Introducing ZCLI: The Zendesk Command Line Interface - Beta
- Announcing support for creating webhooks at app installation
- Paid apps using 100% off coupons no longer require a credit card
- Sunshine Profiles and Events EAP - v2 API launch
- Welcome to the new Zendesk Marketplace
- Announcing Closed Preview Apps
- [BREAKING]: Changes to ZAF ticketFields Assignee
- [BREAKING] Deprecating ZAF Ticket.Conversations
- Removal of Zendesk Apps framework v1