Sell helps you gauge whether you are actually interacting with the recipients of the email messages that you send from Sell. By clicking Viewed, you can see if the automatically tracked email messages have been opened.
This article covers the following topic:
Checking if emails have been opened
In Sell, you can use the Viewed feature to gain an overview of how many sent emails are opened.
To view if emails have been opened
- On the Sell sidebar, click Leads, Contacts, or Deals.
- Click the lead, contact, or deal that you want to monitor.
- On the Activity feed tab, you can see if the emails you sent have the Viewed () icon next to them. The number indicates how many times your email message has been opened.