Viewing a Help Center for one of your brands

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4 Comments

  • Ania Brych-Kadzinska

    so where does the end-user see it? 

    I went to our support page and there is no drop-down menu to see two different brans help center. 

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  • Josh
    Zendesk Customer Care
    Hi Ania!
     
    Thank you for messaging us. The screenshot in the article is only visible for the account owner and admins of the account. For the end-user - they will need to directly type the URL of your brand to get there.
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  • Ania Brych-Kadzinska

    I am the admin....

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  • Josh
    Zendesk Customer Care
    Hi Ania!
     
    Great! If you are an admin you can definitely see this inside your Guide settings if you are testing it. However, just like you mentioned the end-user will never see this as this is intended only for admins when testing the help center.
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