If you have Help Centers for multiple brands, you can easily switch from one Help Center to another.
To view a branded Help
Center
- In one of your Help Centers, click the brand drop-down in the top menu
bar and select another
brand.
If necessary, from Support, first click Zendesk Products (
) in the upper right and select
Guide to open Help
Center.This option is only available if you have set up multiple brands.
4 Comments
so where does the end-user see it?
I went to our support page and there is no drop-down menu to see two different brans help center.
Thank you for messaging us. The screenshot in the article is only visible for the account owner and admins of the account. For the end-user - they will need to directly type the URL of your brand to get there.
I am the admin....
Great! If you are an admin you can definitely see this inside your Guide settings if you are testing it. However, just like you mentioned the end-user will never see this as this is intended only for admins when testing the help center.
Please sign in to leave a comment.