Common issues with email deliverability

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  • GrowthDot

    Hi there! We suggest Email Tracking app to bypass a non-confirming message delivery protocol. It helps to track the delivery of emails, see the exact time the email opens, and see the best time for reply. Also, there’s a statistics tab where you can check an email performance converted in charts. The reports are divided into blocks with numerical indicators such as Average Bounce Rate, amount of sent/open emails, Opened average Rate, and Average Time from Sent to Open. Besides, it is compliant with GDPR and CCPA.

  • Scott Mcloud

    But the real problem with Zendesk is that we DON'T get notifications when an email fails to deliver, rendering impotent any attempt to assure confirmation of emails.

  • Aditi


    When you see the error message "the uploaded file exceeds the upload_max_filesize directive in php.ini", it means that the file you are trying to upload is larger than the maximum file size limit set in the php.ini file on your server.


    To fix this error, you can try the following steps:


    Increase the maximum file size limit in php.ini:


    Locate the php.ini file on your server. This file is usually located in the root directory of your website or in the /etc/ directory.


    Open the php.ini file in a text editor.


    Search for the "upload_max_filesize" directive and increase its value to a higher value, e.g. "upload_max_filesize = 64M" for a maximum file size limit of 64 megabytes.

    Save the changes to the php.ini file and restart your web server.


    Edit the .htaccess file:


    If you do not have access to the php.ini file, you can try editing the .htaccess file instead.

    Add the following line to your .htaccess file: "php_value upload_max_filesize 64M" (or any other value you want to set as the maximum file size limit).


    Save the changes to the .htaccess file and try uploading the file again.


    Contact your hosting provider:


    If you are unable to edit the php.ini or .htaccess files, you may need to contact your hosting provider and ask them to increase the maximum file size limit for you.


    By following these steps, you should be able to fix the "the uploaded file exceeds the upload_max_filesize directive in php.ini" error and upload your files successfully.


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