Using CCs, followers, and @mentions on your mobile device

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2 Comments

  • ASHLEY LOY

    How do you see tickets you are following on in zendesk? it sent me an email copy when someone put me as a follower, but i would prefer to keep track of everything in zendesk. I do not see a way to do it by setting up a view?

    0
  • Dane
    Zendesk Engineering
    Hi Ashley,
     
    There are two options that can be used which are discussed here How can I view tickets I follow?
    0

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