How to resolve email delivery issues for

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  • Montana Greider

    I have tried to remove the Jira Integration user from my default Support group, and I am unable to do so. I receive the following error:


  • Dainne Lucena
    Zendesk Customer Care

    HI Montana Greider!

    It's probably because the agent's default group is still "Jira Integration". You would need to update her default group before removing her from the Jira Integration group.


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