Question
I created a view to manage my tickets, and added the Request date as a column in the Formatting options. However, on some tickets, the date doesn't show the year. For example,
29 Mar
as in the image below.Why is that?
Answer
The Requested column shows the date in full format, with the day, month, and year, if the date refers to the previous year. If the date refers to the current year, then it is shortened.
For more information about views, see the article: Creating views to manage ticket workflow