I already have my own phone number, can I transfer that over to use it with Zendesk Talk?
Yes, you can port your number into Zendesk Talk as long as you have a paid subscription. You cannot port numbers on Talk trial accounts. There are a couple of considerations when making the decision to port your number:
- We can port most US domestic local and toll-free numbers and some numbers in Canada. If you provide phone support outside of the US or Canada, you may purchase international phone numbers for over 40 countries. Find pricing and availability details here.
- Toll free numbers have more restrictions than local numbers and can take a little more time to port. Learn more about toll-free porting in Twilio’s Help Center.
For more information about the porting process, see the article: Porting numbers into Zendesk Talk.